목차
Chapter 1 Restaurant Service
Unit 1. Reservation & Receptions
Unit 2. Breakfast & Lunch Services
Unit 3. Dinner Service
Unit 4. Korean Restaurant
Unit 5. Banquet Service
Unit 6. Coffee Shop & Bar Services
Chapter 2 Room & Other Services
Unit 1. Reservation & Telephone Services
Unit 2. Door & Room Services
Unit 3. Bell & Concierge Services
Unit 4. Housekeeping
Unit 5. Room Service
Unit 6. Leisure & Others
■REFERENCES
■ANSWER KEY
